FAQ

We build exceptional models, each one unique, born of French craftsmanship, designed to last, to be repaired and to be with you for a long time. Performance, uniqueness and elegance set our bikes and motorbikes apart from anything else on the market today. You're choosing an object with character, but also a fairer, more humane, more aware approach to society.

Yes, we make our frames by hand and assemble our bikes in our workshops in France. Our bikes are also assembled by hand with the same care, in partnership with a French company based in Le Mans that shares our high standards.

We cultivate a demanding vision of a respectful and conscious industry. Each creation is made in ultra-limited series, preserving the exceptional while reducing waste. We rigorously select noble, sustainable and repairable materials, and work exclusively with excellent craftsmen, based locally or across Europe, all driven by a deep commitment to the environment.

Absolutely. Every vehicle can be customised: colours, upholstery, finishes, accessories... We work alongside you to create a bike or motorbike that reflects your image. We believe that elegance is in the details.

Our bikes feature advanced technologies: an engine with unrivalled power on the market, delivering 130 Nm of torque, a 7-speed automatic gearbox, and a silent, maintenance-free belt - with the exception of the Altitude model. Each discreet and refined innovation is designed to enhance the driving experience by offering uncompromising fluidity and intuitiveness.

Absolutely. We offer private test drives, exclusively by appointment, in our workshops or with carefully selected partners. Because nothing beats the unique emotion of the first turn of the wheel - an intimate encounter with the exceptional.

Thanks to our premium concierge service, we can deliver our vehicles directly to your home or the address of your choice, in France, Switzerland and beyond on request. Each delivery is given special attention, for a fully personalised experience that meets your requirements.

Our top-of-the-range after-sales service is based entirely in France. In all circumstances, one of our experts will assist you with the utmost attention, remotely or on the road, depending on your needs, guaranteeing tailor-made, uncompromising support.

At Ateliers HeritageBike, a limited series is much more than a small number of pieces: it's a rare work of art, produced in ultra-confidential quantities. Each piece comes with a numbered plate and a certificate of authenticity, testifying to a unique level of finishing. Certain editions, the result of artistic or technical collaboration, are offered exclusively to a carefully selected clientele with a taste for the exceptional.

For our available models, delivery can be orchestrated within 1 to 2 weeks. Made-to-measure or limited edition pieces take longer - usually 3 to 4 weeks - depending on the degree of personalisation required. We prefer precision to haste: every detail deserves our full attention.

As soon as your order is confirmed, a personal advisor is assigned to you. He or she will monitor each stage carefully and regularly: confirming your customisation choices, progress in the workshop, preparation for delivery. You'll receive personalised updates throughout the process, and we'll always be at your service. When the day comes, your vehicle is delivered to you by appointment, with a tailor-made service to meet your exact requirements.

Yes, depending on where you live, our electrically-assisted models may be eligible for local and national subsidies. Our teams are at your disposal to help you with these procedures and to ensure that you benefit from all the advantages to which you are entitled.

Yes, we offer a Lease to Own (LTO) solution designed to give you flexible access to the exceptional. This formula gives you the opportunity to enjoy one of our exceptional models through controlled monthly payments, with the possibility of purchasing it at the end of the contract. It's a simple and accessible way to join the world of HeritageBike Workshops.