Concierge
PERSONALISED ADVICE AND A PRIVILEGED RELATIONSHIP
At Ateliers HeritageBike, every made-to-measure creation is the result of a direct exchange with our craftsmen and engineers.
From the first sketch to the final adjustments, we work with you to create an exceptional electric bike or motorbike, true to your style and true to your history.
Technical advice, exclusive customisation, unique support for a unique model, designed as a genuine mechanical work of art.
PERSONALISED DELIVERY, WHEREVER YOU ARE
Your exceptional bike or motorbike will be delivered to you according to your wishes: at home, at work, at your holiday destination or in one of our partner showrooms.
At Ateliers HeritageBike, every detail counts. Even your first meeting with your model.
ACCOMPANIED START-UP
At Ateliers HeritageBike, every start is a special moment.
A dedicated expert accompanies you by telephone to guide you step-by-step in the handling of your model: precise adjustments, tailor-made maintenance advice, detailed presentation of each function.
Attentive support, so that every move becomes natural and your first ride is already a signature of pleasure.
EXCEPTIONAL AFTER-SALES SERVICE
Every request is a priority, every need an opportunity to offer impeccable quality. Our experts are at your service, ready to come straight to your home formaintenance or repairs, depending on your requirements.
In the regions we cover, we’ll come to you to take care of your vehicle. If technical follow-up in the workshop proves necessary, we organise the collection of your vehicle in the best possible conditions, with the utmost care.
PRIORITY ACCESS TO EXCLUSIVE CREATIONS
As a privileged member of the HeritageBike Workshops, you are at the heart of a shared vision of excellence and innovation. You have exclusive access to special editions and new models before they are launched. This privilege is much more than just access: it immerses you in a unique world where design, pleasure and ambition for exceptional mobility meet.
INVITATION TO PRIVILEGED EXPERIENCES
Access reserved experiences, such as private test rides, meetings with the founders, exclusive tours of our workshops and invitation-only events.
These rare moments immerse you in the exceptional world of the HeritageBike Workshops, where every encounter is designed for enthusiasts who share our quest for perfection, innovation and pleasure.
